Legal Information

In compliance with Article 10 of Law 34/2002 of 11 July on information society services and electronic commerce (LSSICE), we present the following information.

• Company name: Alerce Informática Aplicada, S.A.U. (hereinafter, ALERCE)
• Registered in the Mercantile Registry of Zaragoza, volume 3708, folio 196, section 8, sheet Z8095.
• Tax ID: A50231182
• Address: Calle Bari núm. 25 dup, Plataforma Logística PLA-ZA, 50197 Zaragoza (España)
• Email address: infozaragoza@alerce-group.com
• Contact telephone: +34 976 25 34 00

Public office hours: Monday to Friday from 9:00 to 14:00 and from 15:00 to 17:30.

Services

ALERCE is a company with offices in Spain, Colombia, Chile and Argentina, providing research and software development services for the transport and logistics sector since 1989.

ALERCE is currently the parent company of a group of companies that provide services to the Logistics sector, bringing all their years of experience and making their products available to improve processes, traceability, control and quality throughout the entire supply chain.

Data protection

You can obtain information about the processing of your personal data in the Privacy Policy or by requesting it at our contact address.

The personal data collected on our website is processed in compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, as well as with Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.

Likewise, we guarantee that personal data is processed in a lawful, fair and transparent manner, and is collected for specified, explicit and legitimate purposes, being kept limited to those purposes and updated where necessary. The identification of data subjects will not be permitted for longer than necessary and their security will be guaranteed through appropriate technical and organisational measures.

You may exercise your rights of access, rectification, erasure, objection, as well as the other rights granted to you by data protection regulations regarding personal data, by presenting a copy of an identity document to the controller's contact address. If you wish to stop receiving our commercial communications, you may also send your request to the above address.

You can find more information about your rights or lodge a complaint with the competent supervisory authority at the Agencia Española de Protección de Datos - C/ Jorge Juan, 6. 28001 – Madrid (901 100 099 - 912 663 517).

Limitation of Liability

The entity provides the corporate website as a means of making its products and services known and enabling contact with customers. The information on the website is presented in good faith as accurate, but we reserve the right to modify it without assuming any commitment to communicate changes for the purpose of updating, correcting, deleting it or making any other changes in the interest of the entity or our customers.

The entity is not responsible for the information contained on the website meeting the User's expectations. Likewise, it is not responsible for the truthfulness, accuracy, sufficiency, completeness or currency of information not produced directly by the controller. In no case shall the entity be responsible for opinions or comments that may appear on the website.

With the intention of enabling the user to find additional information, the entity may include links giving access to other websites. In no case does the existence of such links imply any recommendation, promotion or endorsement by the entity of the statements, content or services offered on the linked website. In such cases, the entity acts as an intermediary service provider and therefore, by virtue of Article 17 of the LSSI, the entity will not be responsible for the services and content provided through such links, except where it is aware of the unlawfulness of the content and has failed to act with due diligence.

The entity is not liable for damages of any kind that the user may suffer while visiting our website due to the presence of viruses or computer faults in the content, which may cause alterations to the computer system, electronic documents or files belonging to customers.

Intellectual Property

All contents of this website, understood as the various elements that constitute it (texts, drawings, graphics, photographs, images, videos, music, code, web design and any other creation), belong to the entity or its licensors, and are all protected under Spanish Intellectual Property Law and other applicable Spanish and international legislation relating to copyright.

Likewise, the entity holds industrial property rights arising from the use of trademarks, distinctive signs and trade names appearing on the website.

In no case shall the making available of the website to the public be understood as a waiver, assignment or licence of the rights held by the entity over the content and distinctive signs thereof. Consequently, except in cases where it is legally permitted or prior authorisation has been obtained from the Controller, users are expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available, extracting and/or reusing the website, its content and the distinctive signs of both the controller and any third parties appearing on the website. The entity reserves the right to take appropriate legal action against users who infringe the terms of use established above.

The reproduction, transformation, distribution, public communication, making available, extraction and/or reuse of the website, without the corresponding authorisation from the holders of intellectual property rights or their assignees, constitutes an infringement classified under applicable regulations, criminally punishable by custodial sentences of up to two years.